Privacy policy

The privacy of our clients is important to us. We are committed to protect and safeguard any personal data you give us. The below Solargis Privacy Policy (hereinafter as “Privacy Policy”) describes how we use and process your personal data and what are your rights and possibilities with respect to such processing. You will also find here information how you can contact us if you have any questions about your personal data.

This Privacy Policy is connected with the Terms of Use (“TOU”) governing the website pvcomponents.com (the "Website") and use of PV Components Catalog (“PVCC”). The TOU are available at https://pvcomponents.com/legal.

Expressions used in Capital letters, unless expressly defined herein, have the meaning attributed in the TOU.

1. Personal data

We receive and store information that you voluntarily provide when registering Account or using our Website and Services. Despite the fact that our Services can be used and/purchased exclusively by entrepreneurs, professionals, governmental institutions, agencies and other organization or institutions, and such data should not be considered as personal data, it may happen that you may provide us also with some personal information including name, email address, working position, telephone number or other basic contact information (e.g. when you establish Account).

2. Purpose of processing and legal basis

Primarily, we use the personal data that we receive from you to communicate with you, operate the Website and perform Services that you request. The legal basis for such processing is the performance of a contract and/or the adoption of steps at the request of the data subject prior to entering into a contract (pre-contractual relations).
In case of paid Services, data included in the payment documents (invoices) and other tax-related and accounting records are processed on the basis of the law requiring record keeping (such as income tax and VAT tax laws and/or proper accounting requirements). To process your payments, we may use third-party payment service providers. Solargis does not receive or store your payment information.
If you are a contact person of your organization, the legal basis for data processing is also our legitimate interest:

to process personal data of contact persons for the purposes of entering into the contractual relationship, fulfillment of contract under these TOU or enforcement of the contractual rights and obligations.
to verify if contract terms and conditions are observed,
to process personal data for the purpose of establishment, exercise or defense of legal claims (once the claim has been submitted to the judicial or other authority, the legal basis for the processing is also law governing such proceeding),
to improve our Website and offered Services.

3. Cookies and similar technologies

We use common website management technologies called cookies and similar technologies, which have different functions. We however do not use any analytical or similar cookies, only the essential ones.

4. Retention of your personal data

In broad terms, we will only retain your personal data for as long as is necessary for the purposes described in this Privacy Policy chapter. This means that the retention periods will vary according to the type of the data and the reason that we have the data in the first place. We have procedures in place regarding our retention periods which we keep under review taking into account our reasons for processing of your personal data and the legal basis for doing so. Usually, the contract-related personal data are retained for the duration of contract and 5 years following the contract termination, mainly for the legal or accounting/tax related requirements and 4 years for the purpose of establishment, exercise or defense of legal claims. Cookies are retained usually for session duration (i.e. for as long as you use our Website).

5. Share and transfer of personal data

We do not sell any of your personal data to a third party. In order for us to provide our Services to you, we however share your personal data with our trusted third party service providers, e.g. authorised payment providers, provider of email address verification services, providers of services of managing and organising communication with prospective and existing users.

We may exceptionally share your personal data within the Solargis group entities and only by adhering to all regulatory legal requirements. You can see the Solargis group entities and the safeguard of personal data security means listed here. We do not expect any our suppliers to transfer personal data outside the EEA, however, should any such case occur we would request appropriate safeguards as if it were being processed inside the EEA.

6. Security of your personal data

We take the security of your personal data very seriously. We use appropriate procedures to protect and safeguard the personal data you give us. We have put in place security systems designed to prevent unauthorized disclosure of information you provide to us. These systems are structured to deter and prevent from accessing this information.

7. Your rights

In connection with the processing of your personal data you have the rights of a data subject, namely:

the right of access to your personal data (providing a copy of your personal data) and the right to information on the terms of processing of personal data;
the right to request rectification and completion of your inaccurate or incomplete personal data;
the right to erasure your personal data in certain situations where there is no good reason for us to continue to process it,
the right to restrict the processing of your personal data in certain circumstances,
the right to object to processing of your personal data for direct marketing purposes,
the right to object to our processing of your personal data if your personal data are processed on a legal basis of a public interest or a legitimate interest or if the profiling is based on the public interest or a legitimate interest,
the right to transfer the personal data to you or another service provider in a simple, structured format provided the processing is based on contract or consent and data are processed by automated means,
the right to withdraw consent, and
the right not to be subject to automated individual decision-making, including profiling.

To exercise the rights described above, please send an email to legal@solargis.com. In addition, you have the right to file a complaint to the Personal Data Protection Office of the Slovak Republic, if you consider that the processing of your personal data is contrary to the GDPR. For more detailed information on your rights you may enter this site of the Personal Data Protection Office of the Slovak Republic: https://dataprotection.gov.sk/en/.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time if required by an amendment of the applicable law. Please regularly check this policy to ensure you are aware of the most updated version.

9. Contact details of the controller

If you have any questions about your personal data, you can contact us by sending an email at the address legal@solargis.com or by sending a letter to the address:

Solargis s.r.o.
Bottova 2A
811 09 Bratislava, Slovakia

This Privacy Policy was last revised and is applicable starting 3 March 2025.

Revision3, 01.02.2025

English